Disclaimer
What the content and diagnostics on this website are — and what they are not.
1. General information, not advice
The articles, frameworks, and descriptions on this website are published for general information. They are not tailored advice for your organization, and reading them creates no advisory or client relationship. Your situation has specifics that no web page can account for.
2. Diagnostics are judgement, not prophecy
Our instruments — including the Friction Scan, the Leadership OS Score, and the Fit4Scan — produce a structured assessment based on the answers given and on our research and experience. They are a professional judgement at a point in time. They do not guarantee a particular financial, operational, or organizational outcome, and results depend heavily on what you do next.
3. Results shown are not promises
Any case description, figure, or track record on this site describes what happened in a specific organization with specific conditions and a specific leadership team. It is illustrative. It is not a projection of what will happen for you, and it should not be read as a performance guarantee.
4. Decisions remain yours
You are responsible for the decisions you take in your organization, including any taken on the basis of our work. Where a decision carries legal, financial, tax, employment, or medical consequences, obtain qualified professional advice in that field. We are organizational advisors, not your lawyers, accountants, or physicians.
5. Accuracy and availability
We take care that the content here is accurate and current, but we do not warrant that it is complete or free of error, and we may change it without notice. We do not guarantee uninterrupted availability of the website.
6. External links
Where we link to another website, we do so because it appeared useful at the time. We do not control those sites and are not responsible for their content, their accuracy, or their handling of your data.
7. Liability
To the extent permitted by law, we accept no liability for loss arising from the use of, or reliance on, information published on this website. Liability arising from a commissioned engagement is governed by our Terms & Conditions.
8. Intellectual property
The texts, models, and instruments on this site are our intellectual property. You are welcome to read, quote briefly with attribution, and share a link. You may not republish substantial parts or reuse the instruments commercially without written permission.